GN Support Center
How to contact Guardian Networks for help.
E-mail - Quick response to e-mailed questions.
Phone (+1) 949.892.5252
Computer Service & Support -
For one fixed monthly rate, what benefits can I expect?
Guardian Networks provides comprehensive support for your company's network, servers, laptops, PCs and users including Weekly and Bi-Weekly On-Site Visits and Unlimited Support Calls. We make sure your network is always up and running smoothly and that your users get the most from your IT investment. Your support plan benefits include:
User Support & Help Desk - Help desk services is provided 24 hours a day via client portal, online live chat and email and most importantly by telephone. As a customer you will have direct access to designated support technician 24 hours a day.
Backup & Monitoring - We monitor your backup jobs regularly and send out a weekly report indicating the success or failure status of the daily and weekly job.
Anti-Spam and Anti-Virus - We set up and configure your firewall and email and web servers for spam and virus protection. We also install and set up virus protection on all the workstations and laptops and send you a weekly report of the status of any threats found.
Disaster Recovery Planning - From file server down to data corruption, disaster recovery and planning is essential to the continuity of your business. When we first do a site survey and initial setup, we also document and design a disaster recovery plan that even a novice will be able to follow in case of a catastrophic failure of mission critical servers, applications or databases, including email, SQL databases and web servers.
Data Center Setup and Management - Most businesses with mission critical servers or websites choose to house their servers at a datacenter which is protected from power and internet outages. If you fall into this category, during our initial setup we go over every server, firewall and switch and make sure everything is set up correctly and according to industry best practices. We then monitor and manage the equipment to make sure everything is running as it should.
WiFi Security & VPN - We so many users traveling and working remotely, it is essential to have a robust encrypted method for users to access the company resources, including files, email and databases. We set up your VPN (Virtual Private Network) to allow remote users to access those resources securely and reliably.
Comprehensive Site Survey and Inventory - During out initial setup, we inventory, catalog and document the make, model, serial or service tag numbers, IP addresses and other relevant information for documentation purposes and also to make it easier to service them when needed. We go through every server, workstation, laptop and network component to make sure everything is set up correctly. during the same process, we make sure all the servers and PCs are patched and configured correctly and that event logs are clear and there no conflicts between various network devices.
We proudly serve the following communities in and around Brea, CA (Orange County)
Brea Computer & IT News: