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T-Mobile Outage Hits Southern California

t-mobile-logoOn Tuesday afternoon (November 3rd, 2009) cell phone and data services from T-Mobile were interrupted in an outage that lasted up to 8 hours.  Customers in Orange County were also affected and in checking with a few clients in Irvine, Santa Ana and Lake Forest who use T-Mobile’s wireless and broadband services confirmed that they were unreachable. Calls placed to those numbers resulted in either a fast busy tone or “Network Unavailable” recordings.

The outage affected customers in the US as well as worldwide and began (at least in Orange County) around 4:00PM.  Service for some customers was restored as early as 5:00 PM and as late as 10:30 PM.  Guardian Networks performed testing by calling cell phone numbers  in the local area (Costa Mesa, Irvine, Santa Ana, Lake Forest and Newport Beach) and attempting to connect to clients using T-Mobile’s business broadband service and confirmed that those clients were unreachable.

T-Mobile confirmed the outage on their forum, but did not immediately explain the reason for the outage

Posted in Local Orange County.


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