Tech News » Local Orange County

Internet Outage for SoCal DSLExtreme customers

admin — Fri, 30 Apr 2010 00:43:34 +0000

Today, DSLExtreme apparently suffered a “core router” breakdown which left most if not all Southern California (both business and residential) customer including those is Orange County without internet access for about 3 hours. The problem started about 1:30 PDT, but DSL Extreme NOC engineers were able to get the system back online by about 4:30 PM.

Although DSLExtreme uses cables and switches and the backbone provided by first tier providers like AT&T, then also have their own network through which internet traffic gets directed.

T-Mobile Outage Hits Southern California

admin — Wed, 04 Nov 2009 16:17:02 +0000

On Tuesday afternoon (November 3rd, 2009) cell phone and data services from T-Mobile were interrupted in an outage that lasted up to 8 hours. Customers in Orange County were also affected and in checking with a few clients in Irvine, Santa Ana and Lake Forest who use T-Mobile’s wireless and broadband services confirmed that they were unreachable. Calls placed to those numbers resulted in either a fast busy tone or “Network Unavailable” recordings.

The outage affected customers in the US as well as worldwide and began (at least in Orange County) around 4:00PM. Service for some customers was restored as early as 5:00 PM and as late as 10:30 PM. Guardian Networks performed testing by calling cell phone numbers in the local area (Costa Mesa, Irvine, Santa Ana, Lake Forest and Newport Beach) and attempting to connect to clients using T-Mobile’s business broadband service and confirmed that those clients were unreachable.

T-Mobile confirmed the outage on their forum, but did not immediately explain the reason for the outage

ATT Internet Outage in Irvine, Newport Beach

admin — Thu, 01 Oct 2009 14:39:27 +0000

If you are an ATT business class DSL customer in Irvine or Newport Beach, you may have noticed that your connection has been down. The problem apparently started at 1:00 PM on Tuesday 09/29/09 and still seems to be continuing. Some of our customers are without internet access for the second day today, while others are up. A call to ATT’s support line (888-723-2624) confirmed that the problem is with thier switching equipment and as of today they don’t have an ETA for the completion of repairs. We checked the ATT repair and network status page, but found nothing posted yet.