GN Support Center
How to contact Guardian Networks for help.
E-mail - Quick response to e-mailed questions.
Phone (+1) 949.892.5252
Choose your price plan
Choose a plan that matches your business needs
Guardian Networks provides "Managed IT Services". We support your company's network, computers and users and make sure you network is always running smoothly and that your users get the most from your IT investment.
| Plan | MicroBusiness©$395/mo. |
1+10$695/mo. |
2+15$795/mo. |
|---|---|---|---|
| Features | MicroBusiness©$395/mo. |
1+10$695/mo. |
2+15$795/mo. |
| Description | For small businesses and start-ups |
For growing small businesses |
For mature small businesses with growing needs |
| Number of Servers1 | 1 | 1 | 2 |
| Number of Workstations1 | 5 | 10 | 15 |
| All servers & workstations patched up and brought to current industry standards | Included | Included | Included |
| Unlimited support | |||
| Weekly status reports | |||
| 24x7 access to support | |||
| Remote monitoring and updates | |||
| Backup scheduling, testing and monitoring | |||
| Virus scan setup monitoring | |||
| Server and error logs monitoring | |||
| Servers configured for remote access | |||
| Workstations configured for remote assist | |||
| Firewall(s) configuration & monitoring | |||
| Travel / trip charge | Unconditional 90-day guarantee | ||
| 3rd party vendor interface (e.g. phone co., webmaster) | Included | Included | Included | Agreement Term | 1 year | 1 year | 1 year |
Schedule |
|||
| Scheduled On-Site Visits | Once every 4 weeks | Bi-weekly | Bi-weekly |
| Regular support hours | M-F 8:00 AM – 6:00 PM | M-F 8:00 AM – 6:00 PM | M-F 8:00 AM – 6:00 PM |
| After Hours support | M-F: 6::00 PM – 8:00 AM, Sa & Su | M-F: 6::00 PM – 8:00 AM, Sa & Su | M-F: 6::00 PM – 8:00 AM, Sa & Su |
Miscellaneous Fees |
|||
| One-time initial setup fee | $500 | $1,500 | $1,500 |
| Unscheduled on-site visits (2hr. minimum) | $85/hr. | $85/hr. | $85/hr. |
| After Hours Support Calls | $35 per incident | $35 per incident | $35 per incident |
| After Hours on-site support (2hr. minimum) | $125/hr. | $125/hr. | $125/hr. |
(1) Up to number of servers or workstations indicated
