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Services

Managed Services

IT, Network, Peripherals, Cloud Services and Storage

Security
  • Network security, hardening and attack surface mitigation
  • Secure Wi-Fi Setup
  • Client data security, including access rights and permissions
  • Customer data security, including in-place and in-transit encryption
  • Firewalls and switches
  • Backup and recovery policies, operations and monitoring
  • Establish and maintain domains (on-premises and Azure AD) and DNS records
Setup
  • Servers setup and management (including virtual servers, other VMs and workstation virtualization)
  • Email setup and security, including migrations (to Microsoft 365 only)
  • User setup and dismissal/retirement (Active Directory and email accounts)
  • Remote user setup and configuration (VPN, multi-factor authentication)
  • Remote office setup (site-to-site VPN)
  • Microsoft Azure, SharePoint and cloud storage setup
  • Workstation setup (and decommissioning)
Support
  • Comprehensive Support Plans
  • Provider guidance for all network related hardware, software and subscription purchases
  • Unlimited End User Help Desk support (by phone, email and messaging)
  • Weekly and bi-weekly site visits
  • Server, workstation and firmware updates and patches
  • Install and configure application software
  • Support and guidance for on-premises server rooms and data center/colocation
Work Management
  • Weekly network health status reports
  • Network design and implementation
  • Disaster recovery planning, implementation, documentation and testing
  • Fully managed IT infrastructure
  • Maintain documentation on company network
  • Printers, scanners and peripherals setup and management
  • Remote access, monitoring and performance turning of all managed devices